Hosted Speech IVR

Speech IVR is now being used by the vast majority of Banks and Ftsee 100 companies as a way to give their customers a more friendly IVR experience.

Advanced Call Queue Solutions

NodeMax IVR provides an easy method of giving the customer more control over their experience while Queueing for a Customer Service Agent. Using NodeMax IVR you will be able to set max Queue times, ability for Callers to leave Queues and Leave messages, request call backs and notified of their position in the Queue.

Call Recording

Inbound and outbound call recording solutions for Public Sector, Enterprise SME's. No hardware is required.

Dialogic Application Partner

Dialogic Cahennl Partner

Bespoke CTI & IVR Systems

NodeMax provide carrier grade CTI systems to enterprise clients. The systems can run on ISDN E1, T1 and SIP lines. Out servers have a max call capacity of 300 concurrent calls per server.

For large enterprise clients you can cluster CTI servers which IVR applications propagate to each CTI node.

NodeMax CTI Systems can Create Any Application

All NodeMax CTI systems come with an easy to use IVR builder client software enabling you to build IVR applications in-house and publish locally.

 

CTI IVR Applications

The NodeMax IVR Builder can create the following IVR applications

  • Hunt Groups
  • Auto Attendants
  • Voicemail Systems
  • Surveys & Polls
  • Call Centers
  • Location Finder
  • Message Delivery
  • Hotlines and Helpdesk
  • Status Reporting
  • Web Callback
  • Automated Payments
  • Phone Banking
  • Fax to Email
  • Fax On Demand
  • Advert Call Tracking
  • Call Recording
  • Pay by Phone
  • Voicemail Systems
  • Information Lines
  • Order Entry
  • ACD Call Distribution
  • Balance Tracking
  • Home Automation
  • Predictive Dialer
  • Dating and Chat Lines
  • Price and Stock Enquiries
  • Market Research
  • Card Activation
  • Call Alerts & Reminders
  • SMS Alerts & Reminders
NodeMax Bespoke CTI Systems
Hosted IVR
Hosted IVR
Hosted IVR