Hosted Speech IVR

Speech IVR is now being used by the vast majority of Banks and Ftsee 100 companies as a way to give their customers a more friendly IVR experience.

Advanced Call Queue Solutions

NodeMax IVR provides an easy method of giving the customer more control over their experience while Queueing for a Customer Service Agent. Using NodeMax IVR you will be able to set max Queue times, ability for Callers to leave Queues and Leave messages, request call backs and notified of their position in the Queue.

Call Recording

Inbound and outbound call recording solutions for Public Sector, Enterprise SME's. No hardware is required.

Dialogic Application Partner

Dialogic Cahennl Partner

Speech IVR & Interactive Voice Response for Medium to Large Enterprise

NodeMax provide carrier grade Hosted Speech IVR & Interactive Voice Response services to carriers, call centres and multi nationals in over 50 Countires around the world.

Hosted Speech IVR with NodeMax IVR Builder with Remoting

NodeMax provide Hosted IVR both Standard and Speech IVR to customers in all major Countries around the world. NodeMax are able to provide both Hosted IVR and Hosted IVR with Remoting to enable you to run SQL and other sensitive applications at your offices. When publishing your IVR application choose between "Hosted IVR" or "Hosted IVR with Remoting". In both cases Voice prompts are published including the XML to our multiple hosted IVR switches, in the case of Hosted IVR with Remoting the remoting modules would be run on your remoting server at you office and would not be published to our IVR switches. No Telephony hardware is required for either version, the Telephony hardware is provided by our centrally Hosted IVR switches.

NodeMax provide easy to use IVR builder client software enabling you to build IVR applications in-house and publish your IVR application to our hosted IVR switches around the World at the click of a button, not only does the IVR application get published, the Voice files do too.

 

Hosted IVR Applications

The NodeMax IVR Builder can create the following IVR applications

  • Hunt Groups
  • Auto Attendants
  • Voicemail Systems
  • Surveys & Polls
  • Call Centres
  • Location Finder
  • Message Delivery
  • Hotlines and Helpdesk
  • Status Reporting
  • Web Callback
  • Automated Payments
  • Phone Banking
  • Fax to Email
  • Fax On Demand
  • Advert Call Tracking
  • Call Recording
  • Pay by Phone
  • Voicemail Systems
  • Information Lines
  • Order Entry
  • ACD Call Distribution
  • Balance Tracking
  • Home Automation
  • Predictive Dialer
  • Dating and Chat Lines
  • Price and Stock Enquiries
  • Market Research
  • Card Activation
  • Call Alerts & Reminders
  • SMS Alerts & Reminders

NodeMax IVR Builder

Hosted IVR
Hosted IVR
Hosted IVR